RGO Office Products Edmonton is currently recruiting for the position of Service Technician.  Working closely with the Service Coordinator, the primary function is to provide service/maintenance for a wide array of furniture product, including desks, chairs, panels and files amongst other items.



  • To provide service/maintenance to all of RGO’s customers, both internal and external
  • Repairs to furniture items brought back to the service area
  • Supplying solutions or options to customer requests
  • Demonstrate a professional image at all times
  • Be well organized, both with communication and with written work to their customers – internal and external
  • Be responsible in all aspects of their contract customer needs
  • Maintain work orders, timesheets and external supplier receipts in a legible and complete manner
  • Must work as a team to provide both support and input on difficult issues/jobs
  • Maintain a well stocked service van and obtain the required parts in order to complete the work needed


  • Responsible for submitting all paperwork
  • Ensure that timesheets are filled out daily and accurately and are handed in daily
  • Complete weekly vehicle inspection sheet

Qualifications/ Experience

  • Experience with wood refinishing, re-upholstery, fabric cleaning and chair maintenance would be an asset
  • AMA Professional Driver Upgrade (Prior to driving any RGO vehicle)
  • Complete CSTS course through Alberta Construction Safety Association
  • Excellent interpersonal skills
  • Extensive product knowledge, including Steelcase and other manufacturers
  • Good mechanical trouble shooting skills
  • Ability to take direction and move forward without direct supervision
  • Good customer service skills
  • Valid Alberta Driver’s License
  • Able to pass a Security Check and provide a RCMP Clearance

At RGO we believe our employees are the key to our success.  If you are a high energy, organized individual that takes pride in your work and will always strive to exceed our customer’s expectations, we want you!

RGO offers a positive work environment, supporting our employees through:

  • Open communication and the sharing of ideas.
  • Continuous learning opportunities.
  • Dynamic, collaborative work processes.
  • Fair, consistent and inclusive employment practices.
  • COR Certified Health and Safety Programs.
  • Competitive compensation packages that include comprehensive, flexible benefits and performance based incentives.

If you or someone you know would be interested in this position, please submit your/their resume to Human Resources at ue%25etb%23pn@no-spam.com no later than Friday September 21st, 2018.  We appreciate the interest of all applicants, and those selected for an interview will be contacted.

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